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unlock old iphone

Navigator

Hi, I have an old iPhone that I bought from Three.ie and it is still locked to your network. can someone help me out to unlock it? Phone is many years old now, but it still works, so it will be handy when travelling!

Re: unlock old iphone

Legend

Re: unlock old iphone

Legend
And see how you get on

Re: unlock old iphone

[ Edited ]
Navigator

Nah, doesn't work for me. I get sent to a salesforce website that doesn't seem to work for me.

 

EDIT: To be clear, the salesforce.com link simply doesn't respond and returns an error

 

https://www.salesforce.com/servlet/servlet.WebToCase?encoding=UTF-8

 

Re: unlock old iphone

3 Moderator

Hey @slith, the link @billbond4 (thanks Bill!) gave you https://www.three.ie/unlock-my-phone/ is a link directly to our website where you can request the unlock code. The link you posted seems to be different, are you being directed to Salesforce when you click on the link @billbond4 gave you above? 

Re: unlock old iphone

Navigator
Hello,

I clicked on the link I was given, after a few steps I got redirected to
salesforce.

Your 'unlock my phone' link is sending me there.

Re: unlock old iphone

Navigator

To be precise, I am no longer a Three customer. so maybe the process is slightly different for ex-customers... But after the screen where I provide my e-mail address and IMEI, I get redirected to salesforce. Prior to that it was all in the Three.ie site.

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