on 10-03-2019 03:05 PM
Hi, I have an old iPhone that I bought from Three.ie and it is still locked to your network. can someone help me out to unlock it? Phone is many years old now, but it still works, so it will be handy when travelling!
11-03-2019 10:54 AM - edited 11-03-2019 11:00 AM
Nah, doesn't work for me. I get sent to a salesforce website that doesn't seem to work for me.
EDIT: To be clear, the salesforce.com link simply doesn't respond and returns an error
on 11-03-2019 01:16 PM
Hey @slith, the link @billbond4 (thanks Bill!) gave you https://www.three.ie/unlock-my-phone/ is a link directly to our website where you can request the unlock code. The link you posted seems to be different, are you being directed to Salesforce when you click on the link @billbond4 gave you above?
on 11-03-2019 01:19 PM
on 11-03-2019 01:21 PM
To be precise, I am no longer a Three customer. so maybe the process is slightly different for ex-customers... But after the screen where I provide my e-mail address and IMEI, I get redirected to salesforce. Prior to that it was all in the Three.ie site.