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Urgent unlock code needed

Scout

Hi,

 

I've just moved from Ireland to New York and requested an unlock code five days ago, whilst I was still in Ireland. I am a prepay customer and have had my iPhone for two years, during which time it has been topped up by over €150. I have yet to receive an unlock code or any confirmation via e-mail or otherwise despite the time for Apple handsets being listed as two working days, and am wondering if I could please get some help on this matter urgently as need to be contactable ASAP.

 

Thanks!


Chosen Solution

Re: Urgent unlock code needed

3 Moderator

Hi @Shanl 👋 Can you pop me a PM with your mobile number, address and date of birth along with the IMEI of the phone you're looking to unlock and I'll have a look at that for you and see what's going on? Ashlee 

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All Replies To This Topic

Re: Urgent unlock code needed

3 Moderator

Hi @Shanl 👋 Can you pop me a PM with your mobile number, address and date of birth along with the IMEI of the phone you're looking to unlock and I'll have a look at that for you and see what's going on? Ashlee 

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Re: Urgent unlock code needed

Scout

Hi Ashlee, 

 

Just sent the info in a PM there, thanks! 

 

Best,

 

Lianne

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