on 12-02-2019 11:50 AM
I've tried a few times to unlock my iPhone 4 via the online form, but each time I get an email back saying "Three have no record of IMEI ***** on file". I originally got the phone as an upgrade with O2, so maybe that's the problem.
Can someone help me get it unlocked please?
on 15-02-2019 06:49 AM
Thanks - I PMed them and they are looking into the problem for me. There seems to be some sort of complication though, so it's taking some time to resolve.