on 05-04-2017 07:10 PM
Having requested the code to unlock iPhone 5s I have received the bog standard reply IMEI doesn't match, phone has never been repaired same number on receipt blah blah blah
This seems like a running excuse 3 use to keep you to their service. I can't get a signal here miss calls and send time having to repeat myself on calls as I get the usual reply can't hear you.
This is a business phone and I have lost business because of customers being told the phone is out of service ect.
I own the phone I do not have a contract so therefore I have a right to the code !
Shame on you 3 if you can't provide a decent service allow us to go to someone who can!
on 06-04-2017 09:00 AM
on 07-04-2017 11:55 AM
Still waiting on a conclusion phone still locked Three refusing code despite twice being told by chat team that they'd personally amended problem and code would be sent.
The email about Apple unlocking was a load of rubbish did you not think I'd contact Apple ? Or do you think we're all stupid and won't contact you ha ha
Funny no ones bothered to contact me after initial messages a Rachel. No answers?
I won't just be disappearing and I'm now warning all my customers not to touch this network.It could have been so different Three I could have been singing your praises if you'd been reasonable in the first place !
on 07-04-2017 12:37 PM
Hi there, as advised the request went through yesterday. We are waiting for t he manufacturer to get back to us with your unlock code. This usually takes 2-3 days from apple. Karen
on 07-04-2017 02:21 PM
can someone help me with an unlock code, sent the request three days ago and still nothing sent even though the message confirmed i'd have it in two days.
on 07-04-2017 02:30 PM
I Phone 5S
a customer nearly three and half years through bill pay.
i've currently no phone as i can't get access to the code