on 02-04-2017 07:24 AM
on 02-04-2017 10:03 AM
on 03-04-2017 09:25 AM
@SusanC Black smoke I'm afraid. Tried using the daughters 5C over the weekend but had to use my own SIM in order to get into the Mobile data options. Couldn't even get the phones cover off it was that tight. Tried prizing it off but I can see the glass is beginning to come away so I had to bail out in case I'd damage the phone. Can't proceed any further here to help you. Suggest on e of the 3mods could see if they have a '5' hanging around the office and see if they can get some closure on this.
on 03-04-2017 01:33 PM
on 05-04-2017 12:37 PM
on 24-06-2017 09:20 AM
I'm also having this problem and have been having it for the past 2 months at least.
I Can’t send emails from iPhone or iPad unless I am on my 3 mobile wifi. When I send an email I get message “ Cannot send mail. A copy has been placed in your outbox. The recipient xxxx was rejected by the server because it does not allow relaying”. This happens when I send from an eircom.net email account, or a gmail account. The settings are as follows: Incoming Mail server = webmail.eircom.net ; the Outgoing Mail server is SMTP = smtp.o2.ie. Use SSL is ON. Server Port = 995. I have tried deleting the account and it makes no difference. Can someone please help? I have tried Three’s Online Chat etc but they have not been able to resolve it.
I've tried my best to be patient with Three's online Chat, phone support but it sounded like no-one knew how to fix this. I completely concur with the frustrations of everyone involved in this thread. I can't believe that a telecoms company who provide data services cannot resolve this. How can Three leave customers unable to send emails in this day and age???
Is there someone out there who has a resolution to this issue?
on 24-06-2017 11:53 AM
on 24-06-2017 08:49 PM
on 27-03-2018 03:00 AM
This did not resolve the issue with the sending of emails via the 3 mail server on my 3Ireland purchased iPhone 7.
I have changed the APN to 3internet & hutdown & restarted iphone, as suggested in solution.
I have attempted to change the outgoing mail server port from 25 to 587 as suggested in another post to no avail.
Upon attempting to change from P25 to P587, it stated "account verified" and flicked back to SMTP server listing screen. I then shutdown and restarted the phone. Upon restarting the phone, I went back into the mail server settings and found that it had reverted back to the original port 25.
I attempted to resend the email in my sent items and moments later received the now infamous "mailer-Daemon! failure notice...
Any further suggestions or developments towards a solid resolution of this issue?