on 02-02-2018 10:21 AM
I'm on prepay and I'm not able to receive texts from a relative in the UK. I can send texts to her and she's able to call me but I'm not receiving her texts and it's ever since I switched to three about a year ago. How can this be resolved?!?
on 02-02-2018 10:36 AM
Hi Jasmine, is this the only UK number that you're not receiving texts from? Have you spoken to your friend and is he or she having trouble sending texts to other Irish numbers? Aoife
on 02-02-2018 10:45 AM
There's only one relative in the UK trying to contact me and she's able to text other people in Ireland but they are under different providers so it must be a problem with three.
on 02-02-2018 10:48 AM
Can you send me a private message with your number, full name, address and date of birth and I'll check this out for you?