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Not receiving uk texts in Ireland

Lookout

I'm on prepay and I'm not able to receive texts from a relative in the UK. I can send texts to her and she's able to call me but I'm not receiving her texts and it's ever since I switched to three about a year ago. How can this be resolved?!?

Re: Not receiving uk texts in Ireland

3 Moderator

Hi Jasmine, is this the only UK number that you're not receiving texts from? Have you spoken to your friend and is he or she having trouble sending texts to other Irish numbers? Aoife 

Re: Not receiving uk texts in Ireland

Legend
Have either of ye changed from an iPhone?

Posted From Sony G8441

Re: Not receiving uk texts in Ireland

Lookout

There's only one relative in the UK trying to contact me and she's able to text other people in Ireland but they are under different providers so it must be a problem with three.

Re: Not receiving uk texts in Ireland

Lookout

I have changed to an IPhone from a Samsung but I wasn't receiving her texts on the Samsung either.

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Re: Not receiving uk texts in Ireland

3 Moderator

Can you send me a private message with your number, full name, address and date of birth and I'll check this out for you? 

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