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Data roaming not working in the US

Cannot access data here in Ohio in spite of having Data Roaming on. Connected to AT&T. Really need data badly.
Posted From Generic Android 2.0

Re: Data roaming not working in the US

3 Moderator

Hey Macanucaire,

 

Sorry to hear this, let's try get you back online.

 

Can you switch off 4G in your data settings then try to manually select AT&T in the network settings? 

Re: Data roaming not working in the US

I did this and data worked for a day or so. Now it has stopped. It's weird because my partner's identical phone (Samsung A5) with same settings is getting data. I got this phone on bill pay last Jan from Carphone Warehouse on the Three network. Would it be locked because one option would be to buy a US sim? 

Posted From Generic Android 2.0 Tablet
Highlighted

Re: Data roaming not working in the US

3 Moderator

The phone would be locked to Three and as per our unlocking policy but I can take a closer look at your data settings. Can you PM me the name, address, date of birth & number? 

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