on 15-03-2016 08:26 PM
on 18-03-2016 01:23 PM
Delighted we could get it sorted for you @Anonymous
Thanks for your feedback too You know where to find us if you need anything Three
on 16-03-2016 09:39 AM
No need to worry here Anthony - once the phone has been received on our end the refund is processed automatically which takes yup to 14 days . Send on your order code by PM though and I'll double check for you.
on 16-03-2016 09:41 AM
I've just spotted your username is your number too - can you change this as it shouldn't be posted publicly? Let me know if you need me to do it here
on 16-03-2016 01:22 PM
on 16-03-2016 07:56 PM
on 17-03-2016 10:26 AM
If you pop me a PM with your full name, address and date of birth, I can search for you with those details. I'll check for an update on the refund.
on 17-03-2016 11:10 AM
Welcome to the club Anthonyr73 😊
There's a black box underneath my previous response to you with the option to Private Message Me 👍
on 17-03-2016 02:30 PM
Three – Covid-19
In the interest of ensuring the health & safety of our employees, our contact support centres are open, however we currently have limited resources. This may cause higher than normal wait times.
Under the advice of the government, our stores remain open. We have enhanced cleaning in place and are strongly enforcing social distancing which we encourage our customers to respect. We have also reduced the opening hours in all our stores
Self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.
For more tips & information, please click here.
We apologise for any inconvenience caused and thank you for your understanding.