@Cojomo2 delighted you have the scooter! I've asked around in terms of the bluetooth and apps issue you're facing. @Michael_Mick has a point about the apps - are they compatible with the scooter and is the latest software updated? Maybe give us an example of the apps you're working with and I'll do my best to help.
@Cojomo2 what phone are you using? and is it running the latest software for it.
Hi, thanks for the replies.
I've tried the official Mi Home app and the Segway-Ninebot app. I have also tried a couple of others - same issue with all of them.
My phone is a Huawei p9 lite and I have also tried with a Huawei p8 lite.
I have also updated to the most recent software on my p9 lite. Each time I connect it auto disconnects after 5-10 seconds. Any pointers appreciated.
Cheers
@Cojomo2 Just checking, have you uninstalled the apps and tried again (I'm sure you have but just to confirm) Do you have a mi account on the mi website? Thanks'
@Cojomo2 our Devices team have tried on a few phones without any issue but they didn't try with the same phone as you. I've asked for some steps so you can try them. Here they are:
Phone:
the Huawei device –
Scooter:
Let me know how you get on and we'll take it from there.
If you can get someone else to try and pair to your scooter and see if its a scooter problem or a phone problem
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