on 07-01-2019 03:39 PM
on 02-02-2019 09:03 AM
Looks like I finally got this sorted!
I had performed a system update a couple of days ago - this took ages and after it was done, I checked to see if any further updates were available and there weren't.
I checked again there last night and an update became available - installed it, no joy and soon after another update showed as available - installed it and it appeared to work but then again started disconnecting randomly.
2 more rounds of updated last night and it finally appears to be working properly. interestingly enough, each update listed details of bugs etc it was addressing, none mentioned anything to do with Bluetooth..
Thanks for all the suggestions.
07-01-2019 03:44 PM - edited 07-01-2019 03:45 PM
on 20-01-2019 12:46 PM
on 20-01-2019 05:28 PM
Hi @Cojomo2 and welcome to 3Community! The scooters are available in the following stores 👉
Dublin Henry St
Dublin Grafton St
Dublin Blanchardstown SC
Galway Shop St
Cork Patrick St
The scooters cannot be ordered online only in the above stores mentioned. The store agent will order the scooter and the scooter will be delivered to the desired address by courier. I'm not a 100% sure on the warranty but I'll certainly check this out and I'll come back to you here once I get an update 😊
on 20-01-2019 06:00 PM
on 20-01-2019 06:24 PM
21-01-2019 12:14 PM - edited 21-01-2019 12:15 PM
@Michael_Mick Thanks for your support, I see where you found the 12-month warranty but we are extra nice!
@Cojomo2 It's a 24-month warranty and in terms of the returns process, I'm waiting on the relevant team to let me know as it's not a phone or a modem I'd like to ensure the correct information is received for you and anyone else with this query. I'll pop back here as soon as I know!
22-01-2019 09:09 AM - edited 22-01-2019 10:55 AM
Thanks for your patience @Cojomo2 I've confirmed this with the relevant teams and if your scooter is faulty within the 24 month warranty period. Our repair partners will collect it from you directly. All you have to do is contact them and that's arranged. I can also confirm that at the point of purchase, all the documentation is shared with you to take home so you'll have a copy of it. Hope this helps and I hope, if you decide to purchase, that you enjoy the scooters. Any more questions, just give me a shout here