Showing results for 
Search instead for 
Do you mean 

Wow - all online methods of top up... failing agai...


Hello everyone,,

I cannot get over this.

SIXTH month running and I cannot top up online on the day I need to because all of Three's online top up methods are failing! Absolutely incredible!!!

Will go to airplane mode or restrict all data until I go to a shop - Three aren't getting a cent for "out of bundle" data.

Beggars belief as an experience, though. And v far from good customer service.


Three – Covid-19

Everyone’s coming together to battle the spread of COVID-19 and this means we have to close 3Stores for a while. Staying connected is more important than ever right now and you’ll find all the help you need on your 3Community and our new open board and

Remember, self-serve options such as, My3 App & Web, 1913 & SMS Codes are also available to you.

Top Discussions