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Problem with my Webtexts account

Scout

I've been trying to sort my webtexts account for some time. A Three Engineer was sorting it and I thought it was sorted but when I tried to log in today (and on previous days), I get the message "There is a problem with your account. Please contact Customer Services" (or something to that effect). I have tried re-registering but it says that the account is already registered. Can you look in to this for me please?

Re: Problem with my Webtexts account

Maestro

Hi @senyc can you PM your number, address and date of birth and I'll take a look into this for you now?

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Re: Problem with my Webtexts account

[ Edited ]
Scout

Remove personal info**

Re: Problem with my Webtexts account

Maestro

Hi there, I removed your info from the public thread. Can you send this via PM Smiley Happy 

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