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Customer complaint

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Re: Customer complaint

Legend
Wonder what there response was?

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Re: Customer complaint

Leader

Smiley LOL

Re: Customer complaint

Legend
Wonder what there response was?

Re: Customer complaint

Lookout

Hi, 

 

Does anybody know where do I forward a complaint to Three Ireland?

 

Thank you.

Re: Customer complaint

3 Community Manager

@Anadbr , I'm sorry to hear that you'd like to forward a complaint. I'd like the chance to look into this first for you. Can you send me a PM with your query please and your full name, address and date of birth? 

Re: Customer complaint

Lookout

Hi Deborah,

 

I am just after sending you my complaint. I am looking forward to hearing from you soon.

 

Thanks,

Ana

Re: Customer complaint

3 Community Manager

Thanks Ana, I'll go back to your PM very shortly. 

Re: Customer complaint

Lookout

 

Capture1.JPG

 

What I am supposed to do to fix this?

Re: Customer complaint

3 Community Manager

Hi there, can you try a different browser? Let me know how it goes.

Re: Customer complaint

Lookout

Hi Deboah,

 

The messages are shown as sent to you, however, the status is not read yet. 

 

Ana

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