The Living Room

[kmoynihan]

HI 
I recently got a new iphone 6+ and now i cant login to webtext?? It says its not available? even though im using the same mobile number 

Thanks

Kathryn

[Three_Deborah1 · Accepted solution]

Hi Kathryn 👋 I'll look into this for you. First, can you  PM me with your mobile number, and your full name, address and date of birth? 

[Three_Deborah1 · Accepted solution]

Hi Kathryn 👋 I'll look into this for you. First, can you  PM me with your mobile number, and your full name, address and date of birth? 

[kmoynihan]

Hi Deborah

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***edited as displayed personal info publicly***

[Three_Ashlee]

Can you send me this in a PM so I can investigate this for you?

[kmoynihan]

how do i pm you? sorry im new to this community thing...

[Three_Mairead]

No worries @kmoynihan, underneath this post, there'll be an option that says " Send me a PM " 😊

[bw]

hi cant log in to webtext wither. anyone out there with problems like this..

[Julie_D]

Hi @bw, what error are you getting when you try to login to your webtext? I'll check this out. 

[strum]

Two days now I haven't been able to log in. I've requested three different pins and none of them  work? Any ideas?

[Three_Joolz]

Hi strum,

Our online team are in the process of fixing this issue. They endeavor to have it fixed ASAP. As soon as I get more info I'll let you know 👍