on 03-04-2018 07:47 PM
Our tech team are working on this as a priority at the moment. I'll pop back to you here as soon as I have an update on this 👍
on 07-04-2018 09:03 AM
You could at least post an official announcement about the issue with regular updates. Seems like a hell lot of people are experiencing the issue (me included).
on 10-04-2018 02:04 PM
I am in the same position. Webtexts are down for me too. Kind of annoying as I have numbers saved in there that I dont have on my phone
I thought it might have been down to me not topping up in couple of months but recently topped up again and webtexts are still down.
Getting the message "There is a problem with your account."
on 24-12-2018 12:33 PM
Since the upgrade I can't access webtext. I changed the password, got the code, I enter the code and it has to be an 8 character password, so I try my new password and it asks for a code again, I'm going around in circles. Where do I enter the code? Thanks.
on 24-12-2018 01:52 PM
Three – Covid-19
In the interest of ensuring the health & safety of our employees, our contact support centres are open, however we currently have limited resources. This may cause higher than normal wait times.
Under the advice of the government, our stores remain open. We have enhanced cleaning in place and are strongly enforcing social distancing which we encourage our customers to respect. We have also reduced the opening hours in all our stores
Self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.
For more tips & information, please click here.
We apologise for any inconvenience caused and thank you for your understanding.