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Re: Can't login to webtext

Explorer

Ok thanks. Fours days though is very slow for a provider to fix.  Just  saying.

Re: Can't login to webtext

3 Moderator

Our tech team are working on this as a priority at the moment. I'll pop back to you here as soon as I have an update on this 👍

Re: Can't login to webtext

You could at least post an official announcement about the issue with regular updates. Seems like a hell lot of people are experiencing the issue (me included).

Re: Can't login to webtext

Scout

I am in the same position. Webtexts are down for me too. Kind of annoying as I have numbers saved in there that I dont have on my phone Smiley Sad

 

I thought it might have been down to me not topping up in couple of months but recently topped up again and webtexts are still down.

 

Getting the message "There is a problem with your account."

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Re: Can't login to webtext

3 Moderator

If you're still facing issues with your webtext account can you please PM me your details and I'll get this sorted. 

Re: Can't login to webtext

Explorer

Since the upgrade I can't access webtext. I changed the password, got the code, I enter the code and it has to be an 8 character password, so I try my new password and it asks for a code again, I'm going around in circles. Where do I enter the code? Thanks.

Re: Can't login to webtext

I answered on the other topic you posted on. Might also help to clear cookies and cache as you've tried so many times I'm guessing
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