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Bought app

Navigator
I bought Football Manager 2018 for €10. But I can't download it and it's acting as if I never bought it. Even got a text from 3 for verification. Plz help
Posted From Android 2.0

Re: Bought app

3 Moderator

Hi there, is the payment showing as completed or pending in your account, or did you pay by charging to your Three account?

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Re: Bought app

Navigator
I used 3 billing and I was charged, but it's acting like i didn't. When I try download it, it just tries to charge me again like I never bought it
Posted From Android 2.0

Re: Bought app

3 Moderator

Can you send me a screenshot of the message you get when you try to download the game please? 

Re: Bought app

Navigator
No option to send a screenshot
Posted From Android 2.0

Re: Bought app

3 Moderator

What type of phone are you using? 

Re: Bought app

Navigator
Samsung galaxy j5 2017
Posted From Android 2.0

Re: Bought app

3 Moderator

Have you contacted the App to see if they're having an issue? 

Re: Bought app

Navigator
I got in touch with Google play. Nothing went through on there end. Said it's your problem. I'm inclined to agree
Posted From Android 2.0

Re: Bought app

3 Moderator

Can you PM me your name, address, date of birth & number please? I'll check this out for you. 

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