on 06-08-2018 02:25 PM
Hi Tetrax, I understand your frustration! We are currently investigating this with the relevant team. I'll pop back to you via PM when I have an update. Deb
on 08-08-2018 03:00 PM - last edited on 09-08-2018 11:14 AM by Three_Rachel
on 09-08-2018 12:17 PM
If you have received a SMS notification of your Parcels on 3Plus but when you open your App they are not showing, can you reply to me here with the following information please?
Just to confirm also, you won't see any parcels unless you have received one so that might help someone that's querying the Parcels because they don't see anything about a Parcel in their 3Plus App.
Thanks Guys and Gals We've linked in with the 3Plus Team and the answers to the above questions will really help us
on 09-08-2018 04:10 PM
on 13-08-2018 04:09 PM
Hi Tetrax 😊 So sorry for the delay in getting back to you. I'm still looking into the mystery of the parcels. Can you tell me if you can log into 3Plus these days? Deb
on 14-08-2018 06:45 PM
The parcels are back! Don't know what happened.
Please try to not let it happen again.