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3Money Mastercard Securecode

Navigator
Hello, so I've experienced this from time to time but usually end up shopping elsewhere.

However, there's an item I want to buy but unfortunately they have an extra level of security both Visa and Mastercard have implemented. It's looking for a code that's sent to either an email or mobile number, and the transaction won't complete without it. I'm wondering if there's any recourse in resolving this issue.

Thanks for your time.
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Re: 3Money Mastercard Securecode

@melonfarmer is there a reason why you can't receive the code? Have you gotten onto 3 Money themselves?
I am not a Three employee. I'm just a little helper Smiley Happy
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Re: 3Money Mastercard Securecode

Navigator
That's the plan, but have to wait until tomorrow.
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Re: 3Money Mastercard Securecode

Navigator
I sorted it another way, and it's probably beyond the ability of the admins to change company policy regarding this issue lol, so don't feel bad.
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Re: 3Money Mastercard Securecode

@melonfarmer How was it sorted?

I am not a Three employee. I'm just a little helper Smiley Happy
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Re: 3Money Mastercard Securecode

Navigator
I contacted the company and explained the situation, they were kind enough to process my card over the phone and bypass Mastercard's silly security nonsense.
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