on 06-08-2018 11:41 PM
on 07-08-2018 09:22 AM
Hi Ar14 👋 Have you tried uninstalling the app and reinstalling again? Can you also clear your cache/cookies and try to log in again?
on 08-08-2018 09:30 AM
on 08-08-2018 09:44 AM - last edited on 09-08-2018 10:18 AM by Three_Conor1
Hi Ar14 👋 Can I ask when your logging in from the app are you getting any error messages? 😊 Shane
on 08-08-2018 07:43 PM
on 08-08-2018 07:51 PM
Thanks for this info Ar14! if it's okay with you, I'll need to pass this on to our tech team to investigate. If you're happy for me to do this, can you send me a PM with your number, name, address, DOB and, if possible, a screenshot of the offline error you're getting?