on 21-10-2015 12:22 PM
This week here at Three, we're focusing on how we can improve the service that we supply to you, our customers.
If you have any feedback or suggestions on how we can be better, either here on our Community, or with the products and services we provide, I want to hear it
Please post below with your thoughts, no matter how crazy they sound! I can't promise that your suggestion can be implemented, but I do promise that any and all feedback will be sent to the relevant teams.
Thanks in advance!
Three Community Manager
on 08-10-2016 10:33 AM
on 03-11-2016 03:13 PM
on 03-11-2016 03:14 PM
on 02-03-2017 12:03 AM
02-03-2017 06:32 AM - edited 02-03-2017 06:38 AM
I have the same gripe as @Reece last Friday I drove from Finglas to Dungarvan down the M50/M7/M9 phone never moved from O2 3G/ 3 3G, for the whole trip once past Blanchardstown off ramp the only way I can get back on 4G is to turn off mobile data and wait until 4G kicks in I've repeated all the usual tips and tricks including 4G only in Network search, changed sims and selected 4G as prefered service.
on 04-03-2017 04:57 PM
There are some key features that are missing from any of the plans you offer.
Improving your network, and offering some amenities along with it, should be your focus to differentiate yourself from other providers.
on 10-05-2017 05:14 PM
I've seen a BIG improvement in the way 4G now kicks in on my phone
it seems to work exactly as in coverage map 90% of the time even gettting
it in a few places not yet on the map
Three – Covid-19
In the interest of ensuring the health & safety of our employees, our contact support centres are open, however we currently have limited resources. This may cause higher than normal wait times.
Under the advice of the government, our stores remain open. We have enhanced cleaning in place and are strongly enforcing social distancing which we encourage our customers to respect. We have also reduced the opening hours in all our stores
Self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.
For more tips & information, please click here.
We apologise for any inconvenience caused and thank you for your understanding.