Suggestions

[Arthur_Frayne]

Service has not resumed on my side. Have sent several texts to a friend in Germany, none of them arrived. I tried the usual procedures with cookie, cache etc. cleaning as well as different browsers.

[Arthur_Frayne]

Down again: 500 Internal Server Error! Something bad happened. Please come back later, Thank you.

[Arthur_Frayne]

Web Interface is back again, but still texts to German mobile number won't arrive

[laurenb17]

Hi i just reset my phone cas its been so slow and went to turn it on and it asked me for a code that it had sent to my mobile number but it never sent me a code obviously because its not on because im resetting it so i clicked that i havent recieved a code and now it says it has sent me too many codes try again later ive tried so many times it womt turnon can someone help?

[AwaitYourReply]

I just managed to log in and out twice successfully to THREE's Webtexts facility

https://webtexts.three.ie/

Hopefully we will see no repeat of this error unlike earlier reports. I am concerned to read that others have also been experiencing a similar problem from the initial issue reported about 24hrs ago. If the Webtexts service becomes erratic and unreliable on a frequent basis, people will become more & more reluctant to use it, going forward. I wonder if THREE's Webtexts Online service needs essential maintenance to prevent future outages...Maybe the Technical Dept. can look into this matter further as this may require work?

[Arthur_Frayne]

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@AwaitYourReply wrote:

I just managed to log in and out twice successfully to THREE's Webtexts facility

https://webtexts.three.ie/

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Logging in and out works fine for me as well. It's just that texts are not being sent to my German friend's phone.

[Three_Ashlee]

Hi Arthur 👋 How is this for you this morning? Is it just the one number you're having difficulty with? Ashlee 

[Three_Ashlee]

Hi Laurneb17 👋 How's this for you this morning? Ashlee 

[Three_Ashlee]

Hi @AwaitYourReply, How is this for you this morning? Ashlee 

[strum]

Since the upgrade I can't access webtext. I changed the password, got the code, I enter the code and it has to be an 8 character password, so I try my new password and it asks for a code again, I'm going around in circles. Where do I enter the code? Thanks.