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Accepted Solution

Issue clicking on email link on MacBook and iPad

Pathfinder

 Hi,

When I recieve an email subscription update, I click on the link to go to the update on the forum and the following is happening every time on both MacBook and iPad.

 

1st I arrive at this landing page having clicked the link in the email-

from email.jpg

 

I then click the blue login button which gets me to this-

login.jpg

 

then click the black login and end up here -

after login.jpg

 

nowhere near the initial post that I'm trying to read! I have to then go to My3 & Community links to look for the post? Anyone else having this or is it just me? (probably just me)

 


Chosen Solution

Re: Issue clicking on email link on MacBook and iP

Hi @psychosax, testing it out here and the links are directing me where they should. Could you forward on the email that you received to ThreeCommunity@three.ie and I'll check it out?

View solution in original post


All Replies To This Topic

Re: Issue clicking on email link on MacBook and iP

Anonymous

Just you

Re: Issue clicking on email link on MacBook and iP

Pathfinder

Hi John, so if you arent already logged in you click thru from the email to the relevant post? Smiley Sad

Re: Issue clicking on email link on MacBook and iP

Leader
How come I can only see triangles instead of your screen grabs?! 😔

Re: Issue clicking on email link on MacBook and iP

Pathfinder

they were pics of a triangle Smiley Wink 

Re: Issue clicking on email link on MacBook and iP

Anonymous
It's the national emblem
Highlighted

Re: Issue clicking on email link on MacBook and iP

Pathfinder
❓❓❓❓

Re: Issue clicking on email link on MacBook and iP

Morning folks! Unfortunately we don't have SSO set up, so that blue Login button is for My3 and doesn't log you into the Community.

However the email link should go straight to the actual post, so I'll check that out later today. Thanks!

Re: Issue clicking on email link on MacBook and iP

Hi @psychosax, testing it out here and the links are directing me where they should. Could you forward on the email that you received to ThreeCommunity@three.ie and I'll check it out?

Re: Issue clicking on email link on MacBook and iP

Anonymous
PEBMAC!
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