Showing results for 
Search instead for 
Do you mean 
Reply
Accepted Solution

Ireland? Or UK and Ireland?

Explorer

It is not unheard of for companies operating in UK and Ireland to base their support centre in Ireland.

 

It is unclear whether this Community covers only Ireland or covers both UK and Ireland. Perhaps a note about this could be added on the sign up and registration screens?

 

Additionally, if this Community covers only Ireland, perhaps a link to the equivalent UK community could be added?

2

Chosen Solution

Re: Ireland? Or UK and Ireland?

There is no UK community unfortunately and this is covering only Ireland. UK call center is in the UK I believe but they are completely separate companies so a link to UK support wouldn't really be appropriate.
I am not a Three employee. I'm just a little helper Smiley Happy

View solution in original post

1

All Replies To This Topic

Re: Ireland? Or UK and Ireland?

There is no UK community unfortunately and this is covering only Ireland. UK call center is in the UK I believe but they are completely separate companies so a link to UK support wouldn't really be appropriate.
I am not a Three employee. I'm just a little helper Smiley Happy
1

Re: Ireland? Or UK and Ireland?

Explorer

Please add some messaging on the sign-up and registration screens noting this community covers only Ireland, so there is then no doubt. 

 

It is not unheard of for companies operating in UK and Ireland to base their support centre in Ireland.

 

0
Announcements

At Three we are updating our systems to make your 3Community experience even better. From Friday the 24th of January, the forum.three.ie community will become read-only in preparation for launching a new and improved 3Community later this year

All our useful tips and information can still be viewed in the posts and blogs. Once the new 3Community is ready to go, you will be the first to know. If you are a current member and need help during this time, you can still drop us a private message or alternatively contact us on Facebook or Twitter

Thank you for all your contributions to 3Community and we are excited to welcome you to your new 3Community soon