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Ireland? Or UK and Ireland?

Explorer

It is not unheard of for companies operating in UK and Ireland to base their support centre in Ireland.

 

It is unclear whether this Community covers only Ireland or covers both UK and Ireland. Perhaps a note about this could be added on the sign up and registration screens?

 

Additionally, if this Community covers only Ireland, perhaps a link to the equivalent UK community could be added?


Chosen Solution

Re: Ireland? Or UK and Ireland?

There is no UK community unfortunately and this is covering only Ireland. UK call center is in the UK I believe but they are completely separate companies so a link to UK support wouldn't really be appropriate.
I am not a Three employee. I'm just a little helper Smiley Happy

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All Replies To This Topic

Re: Ireland? Or UK and Ireland?

There is no UK community unfortunately and this is covering only Ireland. UK call center is in the UK I believe but they are completely separate companies so a link to UK support wouldn't really be appropriate.
I am not a Three employee. I'm just a little helper Smiley Happy

Re: Ireland? Or UK and Ireland?

Explorer

Please add some messaging on the sign-up and registration screens noting this community covers only Ireland, so there is then no doubt. 

 

It is not unheard of for companies operating in UK and Ireland to base their support centre in Ireland.

 

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