Prepay

[Colm1]

Mines the same.. can I get help?

[Three_Mairead]

Hi Colm1 Welcome to 3Community! If you get in touch with our Chat Team they can sort this for you. Just follow this link - Web Chat Don't forget to accept solutions and share the love by liking posts that you found helpful ♥

[Sineadmcg]

Hi I would also like to turn off the adult filter on my phone?

[Three_Joolz]

Hey Sineadmcg,

To remove the adult filter on your account you can chat to our live team here http://www.three.ie/chat 👍

[Kristina]

How to turn off adult filter?

[Three_Rachel]

@Kristina Welcome to the 3Community Follow the link that Joolz gave on the previous reply and that team will help you with this. Thanks'

[Emaloney95]

Who do I contact to remove the adult contact filter ? Thanks I’m advance

[Three_LisaQ]

Hi @Emaloney95

To remove your adult filter, you'll just need to contact our Live Chat team here to verify your age. They'll ask you to email your ID (licence/passport) to customer.care@three.ie and once they locate this email, they'll put through the request to remove the filter

If you need any help with this, let me know!

Cheers

Lisa