Showing results for 
Search instead for 
Do you mean 
Our staff are currently offline, but you can use the community 24/7
Remember to accept a reply to your question as the answer!

remove mobile filter; Live Chat fradulent???


I would like to have my mobile internet filter removed. Just spent an hour in the queue for the live chat before I was disconnected; in that time my queue position and wait time increased/decreased at random and I finally ended up getting this message multiple times:


"All agents are currently assisting others. Your estimated wait time is 0 minutes and you are 34 in the queue. Thank you for your patience."


Please remove the filter, thank you.


Re: remove mobile filter; Live Chat fradulent???

Think it's just through chat and according to the blog you have to register the number too.
I am not a Three employee. I'm just a little helper Smiley Happy

Three – Covid-19

Everyone’s coming together to battle the spread of COVID-19 and this means we have to close 3Stores for a while. Staying connected is more important than ever right now and you’ll find all the help you need on your 3Community and our new open board and

Remember, self-serve options such as, My3 App & Web, 1913 & SMS Codes are also available to you.