Prepay

[tonyalfa]

Hello 3. The Internet has been very patchy this last week. Up and down every few minutes which is getting frustrating 😤. I assumed 3 were working on it. Are they?

[Three_Mairead · Accepted solution]

Hi @tonyalfa thanks for reaching out to us here to let us know of your experience. Our tech team became aware that some of our customers were experiencing intermittent difficulties using their data service and began investigating immediately. Tech have confirmed that the data service was restored as of 1:20 this morning. Thanks for your patience and if you need anything else, let me know.

[Three_Mairead · Accepted solution]

Hi @tonyalfa thanks for reaching out to us here to let us know of your experience. Our tech team became aware that some of our customers were experiencing intermittent difficulties using their data service and began investigating immediately. Tech have confirmed that the data service was restored as of 1:20 this morning. Thanks for your patience and if you need anything else, let me know.

[tonyalfa]

That's great. Thanks for the reply. Back to normal again.

[Three_Mairead]

Great stuff @tonyalfa Cheers for keeping us all posted 😊