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Where can I find out what happens to my credit

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I have topped up for the last few months and before the 28 days are up my credit is gone I am not sure what is taking it as I just use data most of the time any help is appreciated Thanks
Posted From Huawei Y560-L01

Re: Where can I find out what happens to my credit

3 Moderator

Hey Maryb 👋 Do you make any calls? Take a look here at what's included in your plan 👉 https://bit.ly/1HcUZIK Mairéad 😊

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Re: Where can I find out what happens to my credit

Guide
Maryb, You should ask Three to provide you with a Usage Report for your account. This will give you details of your usage for the past 30 days.

Re: Where can I find out what happens to my credit

Navigator
Hi yea i do call but stick to the three calls if i do call out its only a
ring and they ring me back as it is free on their plans. Most of my
messages go through messenger too.

Re: Where can I find out what happens to my credit

3 Staff

Can you PM me your full name, number, address and date of birth so I can check your account for this, @Maryb?

Re: Where can I find out what happens to my credit

[ Edited ]
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Edited public details

Re: Where can I find out what happens to my credit

3 Staff

You've posted your details publicly @Maryb. I've edited these- can you PM them to me so I can check this out for you? 

Re: Where can I find out what happens to my credit

Navigator
How do I do this

Re: Where can I find out what happens to my credit

3 Staff

There's an option underneath this post that says "Send me a PM"- can you see this here @Maryb?

Re: Where can I find out what happens to my credit

Lookout
Hi could I get the adult filter removed please
Posted From Apple iPhone
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