on 27-07-2017 10:11 AM
I can't log on to webtext, I try reset my password and it says to contact customer care then brings me to this forum site. Can you please tell me what I need to do to reset the pin. Thank you
on 19-12-2017 05:45 PM
on 27-03-2018 08:08 PM
I have the same problem with Webtext since last Thursday. I couldn't login "There is a problem with your account. Contact customer care" I contacted Customer Care on 1913, nothing happened so I used chat to contact support. Yesterday I could access my Webtext but could not send texts "Message failed Please try again". This morning i was locked out again with the old "problem with your account" message. I was back on to Customer Support again, no fix so far. This is not my first negative encounter with Webtext, two months ago all my contacts and groups were deleted. What is going on?
on 28-03-2018 09:23 AM
Hi Planks 👋 I'll check this out for you. Can you send me a PM with your mobile number, and your full name, address and date of birth? Deb