on 21-05-2018 10:11 PM
on 22-05-2018 11:00 AM
Hi @Jamie2 👋 To set up a VPN you would need a public IP address which is only available on 3G. Not all accounts are suitable for a public IP address but I'll check yours and come back to you. if you can send me your number, full name, address and date of birth? If it's available we can try this and see if your speeds improve 👍 Aoife
on 22-05-2018 12:21 PM
Thanks for the quick PM @Jamie2 - I've made some changes to your account and you should be able to set up the VPN now on 3G. Can you turn off and on the modem and see if you can make the connection?
on 22-05-2018 12:26 PM
on 22-05-2018 01:25 PM
Do you have another router at home?
Possibly this may work
Three Router on 4G ---> Your own router (via ethernet) --> Try to connect to work VPN using the local routers internet connection
on 22-05-2018 01:31 PM
on 22-05-2018 01:35 PM
Hi and Welcome to the 3Community. Stay awhile and have a look around. If you haven't already registered, now is a good time to do so.
Click here to see a guide on getting started.
Register now >>