I don't have access to our chats team system to check your details. I'd need you to send them to me again. Where and when did you buy this phone and has it ever been sent away to be repaired or replaced?
Hi there 👋 Could you send me on your full name, number, address, date of birth along with the IMEI in a PM and I can help you with this 👍
I've got a similar problem. I've had 3 accounts between my wife and myself across 4 phones....with SIM card swapping in between. Now I'm in the US for a while and need them unlocked for local sim cards. I filled out the form twice and was responded to twice with:
We’ve received your request for the Network unlock code; however, we’re unable to issue one to you at this time.
The information you supplied to us via our online form was either incomplete or does not match the information we have registered to your account. At this time we ask that you resubmit the network unlock code form at http://www.three.ie/unlockcode, ensuring that all of the required fields are completed in full.
If you need any more help with this, feel free to contact us via the live chat option on http://bit.ly/1HfjqYe and we’ll be happy to help you.
Kind Regards,
Three Customer Services
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@andrewcrose Could you send me on your full name, number, address, date of birth along with the IMEI in a PM and I can help you with this 👍
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