Prepay

[Hussnain]

Hi I am 40 year old please can you turn off my adult filter please

[Three_Martin]

Hi Hussnain 👋 What plan are you on and what type of number did you call?  You can contact our Webchat here 👉 http://bit.ly/1Ydjq0B and they'll be able to take care of this filter for you. 

[UghLogins]

Turn off the adult filter please.

Why I can't do this from mythree is ridiculous as my credit card is linked to my account. Can under 18s get a credit card in their own name now?

Why is this info not linked, and why do I have to give a stranger over the internet all my details again when it's already in the three database?

WHY?

[Three_Joolz]

Hi there,

To remove the adult filter on your account you can chat to our live team here http://www.three.ie/chat Joolz

[Samjoshua]

Everyone has to give there personal details as it’s protocol. That’s just the procedure that everyone went through that wanted the adult filter off. Also after that wait for a phone call or either 48 hours to be full complete

[Han]

Hi I'm trying to access a website (bouxavenue.ie) but it's not letting me access due to a content filter? I am over 18 years of age and tried to live chat however every time it says no connection. Just wondering if I could get this removed?

[Three_Mairead]

Hey Han 👋 Can you try this link 👉 https://www.three.ie/chat/ and our Live Chat agents will certainly remove the adult filter for you 😊 Mairéad

[UghLogins]

Well, I've had the same **bleep** number since I was 12 and I'm now 32, plus credit card details are already linked to my account. Stupid system. / rant over

[UghLogins]

Wow, forum censored the word **bleep**! Ahaha okay snowflake three

[Three_Mairead]

Our content filter is part of our child safety policy which you can read about here: http://www.three.ie/explore/about-three/corporate-responsibility/child-safety-and-mobile-phones/. If you are over 18, pop over to our chat team here http://three.ie/chat who can remove this filter for you 👍