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Re: Turn off my adult filter

Scout
Hi I am 40 year old please can you turn off my adult filter please
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Re: Turn off my adult filter

Hi Hussnain 👋 What plan are you on and what type of number did you call?  You can contact our Webchat here 👉 http://bit.ly/1Ydjq0B and they'll be able to take care of this filter for you. 

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Re: Turn off my adult filter

Lookout
Turn off the adult filter please.

Why I can't do this from mythree is ridiculous as my credit card is linked to my account. Can under 18s get a credit card in their own name now?

Why is this info not linked, and why do I have to give a stranger over the internet all my details again when it's already in the three database?

WHY?
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Re: Turn off my adult filter

Maestro

Hi there,

 

To remove the adult filter on your account you can chat to our live team here http://www.three.ie/chat Joolz

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Re: Turn off my adult filter

Navigator
Everyone has to give there personal details as it’s protocol. That’s just the procedure that everyone went through that wanted the adult filter off. Also after that wait for a phone call or either 48 hours to be full complete
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Re: Turn off my adult filter

Scout
Hi I'm trying to access a website (bouxavenue.ie) but it's not letting me access due to a content filter? I am over 18 years of age and tried to live chat however every time it says no connection. Just wondering if I could get this removed?
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Re: Turn off my adult filter

3 Moderator

Hey Han 👋 Can you try this link 👉 https://www.three.ie/chat/ and our Live Chat agents will certainly remove the adult filter for you 😊 Mairéad

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Re: Turn off my adult filter

Lookout
Well, I've had the same **bleep** number since I was 12 and I'm now 32, plus credit card details are already linked to my account. Stupid system. / rant over
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Re: Turn off my adult filter

[ Edited ]
Lookout

Wow, forum censored the word **bleep**! Ahaha okay snowflake three

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Re: Turn off my adult filter

3 Moderator

Our content filter is part of our child safety policy which you can read about here: http://www.three.ie/explore/about-three/corporate-responsibility/child-safety-and-mobile-phones/. If you are over 18, pop over to our chat team here http://three.ie/chat who can remove this filter for you 👍

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