Prepay

[Three_Martin]

Hi Nuggets 👋 I can look into this for you. Can you PM me your full name, the number you accidentally topped up, your address and date of birth so I can access your account? How much was this top up for? Martin. 

[Mingyun]

Hi my name is mingyun weng I top up my phone this morning and I was put in one digit wrong can someone help? Please?

[Three_Brogan]

Hi Mingyun, can you send me a PM with your number, name, address and date of birth please plus the number you topped up in error? I'll look into this. 

[Three_Mairead]

Hey @carmenwang 👋 Can I help you with anything here? Mairéad 👍

[carmenwang]

I topped up to the wrong number few days ago by accident.

[Three_Bob]

PM me your details and the number you topped up and I'll check this out for you @carmenwang.

[carmenwang]

removing personal info**

[Julie_D]

Hi @carmenwang, I've removed your personal info from this thread. Can you send this in a PM? 

[Heggs]

Hi there.

I've just topped up my daughters phone with the wrong number I placed two numbers in the wrong order.  

I was wondering did you get this matter resolved.  There seems to be a lot of people who have made this mistake in the past.