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Re: Topped up wrong number

3 Staff

Thanks for that, Fiona.

I'm just about to pass that on to the top up team. Can you confirm the amount you topped up by, when you topped up and the method?

Thanks,

Bob

Re: Topped up wrong number

Anonymous

€20 via BOI online on Saturday 13th at approx 9pm

Posted From Apple iPad

Re: Topped up wrong number

3 Staff

Thanks Fiona.

I've that passed on to our top up team who will get it applied as quickly as possibly. Be sure to pop back to me if you need anything else.

Thanks,

Bob

Re: Topped up wrong number

Anonymous

Hi Three,

 

Unfortunately, I have topped up the wrong phone number by entering one incorrect digit. Is there any way I can get my money back?

 

Regards,

Sharon

Re: Topped up wrong number

3 Moderator

Afternoon Sharon, can you PM me your account details and I'll have a look into this for you Smiley Happy 

Re: Topped up wrong number

Anonymous

Hi Three,

 

I too topped up the wrong account by entering one wrong digit.

Could you help me and cancel that top up?

 

Kiind Regards.

 

Jack

Re: Topped up wrong number

3 Staff

Hi @JackJB, can you PM me your details and I'll check this out for you? I need your mobile number, and your full name, address and date of birth along with the number you topped up.

 

Bob

Re: Topped up wrong number

Anonymous

Hi,

 

I just top up 20 pounds to the wrong phone number.

 

Could you please help me.

 

Thanks.

 

Ippo127

Re: Topped up wrong number

3 Moderator

Hi @ippo127, are you a Three UK or Ireland customer? 

Re: Topped up wrong number

[ Edited ]
Anonymous

Unfortunately I did the same thing Smiley Sad For those who can help... The number I topped up was 083** & I meant to top up 083** How can I get this refunded? I needed to top up so I did (after, using the correct number!), a refund would be appreciated. I topped up by my bank account about 30mins ago.

Posted From LG H815
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