on 02-06-2017 11:45 PM
Today at around 8.30pm I topped up my number by €20 but I got no credit turns out I topped up a number one digit different to my number.
i had not topped up using my account as I had forgotten my password so topped up on three Ireland using my debit card without logging into my account.
it was not until later I reset my password from my iPad for my three account. I topped myself up by €20 but I was wondering is their anything that can be done about the €20 I accidentally topped up another number with using my debit card?
on 03-06-2017 11:08 AM
Hi There 👋 Unfortunately, if you've topped up the wrong number there is no way for us to retrieve this top up. Has the second top up successfully applied to your account? Ashlee 😊
on 03-06-2017 11:24 AM