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Topped up with wrong number

Scout
Hi, I topped up €20 earlier and seems I have topped up for a phone number one digit off my number. Anyway to fix this?
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Re: Topped up with wrong number

Hi Rioghan 👋 I can look into this for you. Can you send me your full name, number, address and date of birth so I can access your account? Can you also send me the number you topped up by accident? How did you top up? If you topped up through your bank account can you check to see if this money is still pending on your account or if the transaction has gone through? 

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Re: Topped up with wrong number

Hi Rioghan 👋 I can look into this for you. Can you send me your full name, number, address and date of birth so I can access your account? Can you also send me the number you topped up by accident? How did you top up? If you topped up through your bank account can you check to see if this money is still pending on your account or if the transaction has gone through? 

Re: Topped up with wrong number

Hi Martin,

 

The same thing happened to me yesterday. Would you be able to help?

 

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