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Topped up to wrong provider

Hi Three, I recently got an account with you and I just used Bank on Ireland to top up by 20 Euro since my month is up, and of course out of habit I entered the right telephone number, but the wrong mobile provider. I will have to top up by another 20 Euro to continue my services, but is there any way I can get refunded for my mistake? Thanks :-)


Re: Topped up to wrong provider


Hi @JeanetteWald, can you PM your details please and I'll check this out? Has the money left your bank account or is it still pending?


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