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Top up wrong network on aib app

Scout
Hi I topped up the wrong network on my aib app can you help please?

Re: Top up wrong network on aib app

Hi there 👋 Are you a 3 customer and selected another network or vice versa? If you're a 3 customer, you'd need to get in touch with the other network to get a refund, otherwise I can look into this for you here 👍 Aoife

Re: Top up wrong network on aib app

Scout
Many thanks I bought meteor and I’m a three customer
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Re: Top up wrong network on aib app

No worries, you'd need to get in touch with Eir directly as the top up amount would have gone through to them rather than us 👍

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