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Top-up notification not received

I used to get a text from 50202 to alert me to top up my Prepay account by €20. I didn't receive it this month. When you log on to the My3 app or My3 online it would be great if it alerted you to the fact that your plan has expired. As a consequence I have missed the top-up date and am now being charged for internet use.

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Re: Top-up notification not received

It does tell you in your app as to when the plan expires. I just take note of the day so I know what to do
I am not a Three employee. I'm just a little helper Smiley Happy
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