Showing results for 
Search instead for 
Do you mean 
Reply

Top up by payment card - charged multiple times

Hi,

I just topped up my credit by €20 using my payment card on the three site, but there must have been an issue on the site at time of payment as I was charged 5 times.

How do I go about getting a refund for this? I only planned on paying €20 but was charged €100
Posted From Samsung SM-G935F
Highlighted

Re: Top up by payment card - charged multiple times

Maestro

Hi @Ragnarok94, can you PM us your number, name, address and DOB? I'll take a look into this for you 👍

Re: Top up by payment card - charged multiple times

Hi Julie,

Sent you my details there.

Thanks
Posted From Samsung SM-G935F

Re: Top up by payment card - charged multiple times

3 Staff

Just got back to you in PM. 

Announcements

Hi and Welcome to the 3Community. Stay awhile and have a look around. If you haven't already registered, now is a good time to do so.

Click here to see a guide on getting started.

Register now >>