on 28-01-2019 09:27 AM
on 28-01-2019 02:06 PM
Okay thats cool @lindylou49 Do you think it could be something to do with the phone is you started getting all this stuff happening when you changed? Any way of trying the SIM in a different phone for a bit?
on 28-01-2019 07:39 PM
on 28-01-2019 08:52 PM
on 29-01-2019 08:48 AM
on 29-01-2019 12:09 PM
@lindylou49 The minute a phone is damaged in any way I don't think it is covered under the warranty because who is to say that the damage wasn't the reason for the problems. Honestly, I don't know a whole lot about the warranties with electronics but I do know that from reading topics here and when I was with Vodafone. They all work the same. Did you try the SIM in another phone cuz you could be getting ahead of yourself if it's not the phone.
on 31-01-2019 10:15 AM - last edited on 31-01-2019 02:08 PM by Three_Rachel
Hi @lindylou49 👋 @Mac_n_cheese thanks for the input Mac, you're dead right as we'd need to see how the SIM performs in a different phone. Given the circumstances, it's possible that there may be a phone issue at play. When you get the chance to try the SIM in a different phone, let us know how you get on 😊
on 08-02-2019 08:58 AM
on 08-02-2019 04:48 PM