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Switch to Prepay with Three


I switched to three yesterday, and joined the €20 prepay plan, which stated that I should receive €10 free credit each month for 12 months. This is not reflected in my credit balance - just wondering how I can get this resolved.




Re: Switch to Prepay with Three


Hi EdelN1 👋 The €10 Promotion Credit offer was only valid until August 19th. You can check the t&c's for that offer here 👉 Conor


Three – Covid-19

In the interest of ensuring the health & safety of our employees, our contact support centres are open, however we currently have limited resources. This may cause higher than normal wait times.

Under the advice of the government, our stores remain open. We have enhanced cleaning in place and are strongly enforcing social distancing which we encourage our customers to respect. We have also reduced the opening hours in all our stores

Self-serve options such as, My3 App & Web, 1913 & SMS Codes are also available to you.

For more tips & information, please click here.

We apologise for any inconvenience caused and thank you for your understanding.