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Stop premium service 57976

Hi..I received this and i cant stop it. Free Msg: You are subscribed to MobiPlanet's UNLIMITED content service for 7.50 EUR/week (3x2.50 EUR) until you send STOP to 57976. Helpline 016869147

When i text stop it fails. Can you please block it. They have taken all my credit Smiley Sad
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Re: Stop premium service 57976

@Leahlousie03 You need to follow these instructions from Three_Rachel. She posted it in the announcements but if you search before you post you'll see exactly what you can do cuz this will come up in the search. https://forum.three.ie/t5/Announcements/Premium-SMS-Service-Charge-57976/m-p/37631#M145 

I am not a Three employee. I'm just a little helper Smiley Happy
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Three – Covid-19

Everyone’s coming together to battle the spread of COVID-19 and this means we have to close 3Stores for a while. Staying connected is more important than ever right now and you’ll find all the help you need on your 3Community and our new open board and Three.ie

Remember, self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.