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Sites 3_TP0016 and 3_TP0163

Guide

Hi Reps,

Can you please advise whether sites 3_TP0016 and 3_TP0163 were affected during Storm Ophelia?  The reason I ask is that my service has deteriorated since the storm.  

Re: Sites 3_TP0016 and 3_TP0163

Legend
They probably have, I'm sure the site owners will repair it as soon as possible.
But it's no harm to ask here

Posted From Generic Android 2.0

Re: Sites 3_TP0016 and 3_TP0163

Yes, TP0016 is down currently, TP0163 is mostly up and running. Our engineers are working hard to get everything back to normal following the storm.

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Re: Sites 3_TP0016 and 3_TP0163

Guide
Thanks for the response.
Posted From Samsung SM-G900F

Re: Sites 3_TP0016 and 3_TP0163

3 Staff

We hope to have everything up and running soon. 

Re: Sites 3_TP0016 and 3_TP0163

Guide

Hi Reps,

Can you please advise whether sites TP0016 & TP0163 have been repaired and are now fully operational.

Re: Sites 3_TP0016 and 3_TP0163

TP0016 is back to normal, and we're still working on TP0163, but it is mostly up and running now.

 

I know you're still having trouble @cwn from your other thread, do you know if your neighbours in the area are also having the same issues? 

 

What device are you using as well, so we can do some troubleshooting with you?

Re: Sites 3_TP0016 and 3_TP0163

Guide
Hi Sheena, None of my neighbours use Three. My device is a Samsung S5. The service was good until the recent storm Ophelia & wasn't too bad immediately after the storm. However, it has deteriorated in the last couple of days. Maybe it is linked to the repair work to the masts.
Posted From Samsung SM-G900F

Re: Sites 3_TP0016 and 3_TP0163

Maestro

Hi @cwn, can you PM us your name, full address, DOB and number? I'll check this out for you. 

Re: Sites 3_TP0016 and 3_TP0163

Guide
Hi Julie_D, PM sent.
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