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Roaming not working in Italy

Lookout
Just arrived in Italy and my roaming isn’t working. I have tried restarting my phone multiple times and also resetting my networks. None of which has worked. Help would be very much appreciated....
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Re: Roaming not working in Italy

Legend
Disable 4g and restart phone

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Re: Roaming not working in Italy

Lookout
Nope didn’t seem to work. 😩
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Re: Roaming not working in Italy

Lookout
Nope didn’t seem to work. Should I mention I’m actually a bill pay phone not prepay
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Re: Roaming not working in Italy

3 Community Manager

Hi Amy 👋 I want to take a closer look at this for you. Can you PM your details please? ( your number, name, address and date of birth)Also, with info regarding the networks you have tried? Deb

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Re: Roaming not working in Italy

Is it just your internet that's not working? Ever used your phone abroad before?

 

 

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