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Roaming not working in France

Hi there I am on the 20 Euro plan so should have up to 6gb of data to use in Europe. However the data is not working at all - I can’t access the internet. The roaming settings on my phone are fine. Can you please fix it ASAP as I need to use google maps etc ? Thank you!

Re: Roaming not working in France

Legend

What phone do you have?

Try to disable 4G (As you cant register on 4G networks when roaming)

Re: Roaming not working in France

Legend

When you do a manual search can you see the Orange network?

Re: Roaming not working in France

Maestro

Hi gabrielledoyle1,

 

What network are you connected to in France? I'll check this out for you. 

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