Showing results for 
Search instead for 
Do you mean 
Our staff are currently offline, but you can use the community 24/7
Remember to accept a reply to your question as the answer!
Reply
Highlighted
Accepted Solution

Roaming issues

Scout

Hello, calling or data does not work on my phone for some reason in Finland.

 

I have checked with My3 for my balance and roaming permissions and they’re all fine, but for some reason I’m unable to make any calls at all, even to the free and paid phone helplines on 3.

My reception is fine as well. I have restarted my phone to check too.

 

I am not sure what to do since this has been a problem for the past week and has brought me much inconvenience - I topped up recently for this trip but I guess it was pointless Smiley Sad

I hope 3 will be able to help me with this. Thank you very much.

Posted From Apple iPhone

Chosen Solution

Re: Roaming issues

3 Moderator

Hi @ciddder, can you PM your details and I'll check out your account for you now?

View solution in original post


All Replies To This Topic

Re: Roaming issues

3 Moderator

Hi @ciddder, can you PM your details and I'll check out your account for you now?

Re: Roaming issues

Legend
Data doesn't seem to work in finland.
Are you using an iphone?

Posted From Sony G8441

Re: Roaming issues

Scout
Yes I am. Can texting and calling work?

Re: Roaming issues

Legend
They should do, select a different network and restart phone

Posted From Sony G8441
Announcements
If you haven't already registered, now is a good time to do so. Register now >>