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Ring Doorbell 2 setup on Three

Scout

Hi there,

 

I have a 4G router with a 3 prepay sim for internet.  I purchased a Ring Doorbell 2 and am having issues connecting it to my wifi.  Ring support state I need to open some ports to allow communications through, but as I am using a 4G router, I have a private rather than a Public IP address so port forwarding will not work.

 

Is there any workaround for this? Is it possible to get a Public IP address?

 

Thank!

 

 

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Re: Ring Doorbell 2 setup on Three

They do this for sure I've seen a few posts where it's been sorted. Mods will help.

I am not a Three employee. I'm just a little helper Smiley Happy
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Re: Ring Doorbell 2 setup on Three

Legend

Yip the mods will be able to activate this on your account.

Just to be aware you may be on a 3g data network when you get this 

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Re: Ring Doorbell 2 setup on Three

Scout

For anyone interested I managed to get the doorbell working on the 3 network by changing to 3G mode rather than 4G.

 

After installation was completed I changed back to 4G and the doorbell is still working.

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