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Remove adult filter

Scout
How do I go about getting adult filter removed off my account?

Re: Remove adult filter

Wizard

Just replied to your PM @Budl88.

Re: Remove adult filter

I'm over 18

Re: Remove adult filter

Wizard

Hi @Buumblezhest, Can you PM me your full name, number, address and date of birth so I can check your account for this? 

Re: Remove adult filter

Hi can you please take the adulter filter off for me also plz

Re: Remove adult filter

Hi can you please take the adult filter off for me also plz

Re: Remove adult filter

Why is no one  replying to my PMs :/

Re: Remove adult filter

Wizard

Hi @Michael1981, have you PM'd me your full name, number, address and date of birth so I can check your account for this? 

 

@katemurtagh, we'll get back to your PM as quickly as we can. 

Re: Remove adult filter

Scout
When you pm your name, age, address and date of birth, is that it? Is it literally just a matter of sending your details and having the filter removed?
Thanks,
Niall
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Re: Remove adult filter

Wizard

As long as your account is registered @Niall2 then that's it- we request the filter to be removed which usually takes up to 24 hours. If it's not registered then we need 2 recently dialled/text numbers and the date, method and amount of your last top-up.

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